January 3, 2020
At Importeria B.V. (hereinafter “Importeria.com”) we take the protection and confidentiality of your data very seriously. The collection and use of the personal data takes place exclusively in accordance with the legal provisions of the applicable data protection legislation. In this privacy statement we explain which personal data Importeria.com collects and for what purpose the data is used.
Importeria.com collects and uses your personal data exclusively in accordance with the provisions of the data protection legislation of the Netherlands, in particular the General Data Protection Regulation (“AVG”). In this privacy statement, Importeria.com informs you about the nature, scope and purpose of the collection and use of personal data. You can access this information on our website at any time.
This means that we:
••• Clearly record our purposes before we process your personal data, through this privacy statement;
••• Store as little personal data as possible and only the data that is necessary for our purposes.
••• Request explicit permission for the processing of your personal data, if permission is required.
••• Take necessary security measures to protect your personal information. We also impose these obligations on parties that process personal data for us.
••• Respect your rights, such as the right to access, correct or delete your personal data processed by us.
Your data is safe with us and we will always use this data properly. In this privacy statement we explain what we do at the web store Importeria.com with information that we learn about you.
If you have any questions or want to know exactly what we keep about you, please contact Importeria.com.
You must first register for certain parts of our webshop. You must then provide information about yourself and choose a username. We use this to create an account that you can log in to with that username and a password of your choice.
For this we use your name and address, gender, telephone number, e-mail address and possibly delivery and billing address. We are legally obliged to do this. We keep this information until you cancel the account.
We keep this information so that you do not have to fill it in again and again and so that we can approach you more easily if necessary at the webshop. You can change information via your account whenever you want.
Handling the order
When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.
For this we use your e-mail address, gender, billing address, telephone number and name and address details. We are legally obliged to do this. We keep this information until your order has been completed. We keep certain customer data longer in connection with the statutory fiscal retention obligation.
Disclosure to other companies or institutions
With the exception of the parties mentioned above, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example if the police requires this when a crime is suspected).
We keep statistics about the use of our webshop.
Security of personal data is very important to us. We ensure that your data is properly secured with us. We constantly adjust security and pay close attention to what can go wrong.
Changes to this privacy statement
When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions.
View, change and delete your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
••• Right of access: you have the right to view the personal data that we process about you.
••• Right to rectification: you have the right to correct or supplement the personal data that we process about you if they are incorrect or incomplete.
••• Right to object: you can object to the processing of your personal data and to direct marketing.
••• Right to deletion: you can request us to delete your personal data.
••• Right to data portability: if technically possible, you have the right to have the personal data that we process about you transferred to a third party.
••• Right to restriction of processing: in some cases you can request to limit the processing of your personal data (whether or not temporarily), which means that we process less data from you.
With your request, we may ask you to identify yourself by sending a valid ID, to ensure that you are the correct person to whom the personal data belongs. It is important that you protect your BSN and passport photo.
In principle, we will comply with your request within 30 days. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will notify you in good time.
To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.
Chamber of Commerce number 76959066
White Point Amsterdam
1101 EB Amsterdam
(020) 220 210 8